Claims Settlement Fundamentals

Master the core principles of personal injury claims from intake to final settlement. Learn how adjusters think, what levers control outcomes, and how to build cases that get fair compensation.

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Modules

Course Content

The Intake Interview

Learn what to ask during the initial client meeting to capture the information that drives settlement value. Specific questions that unlock case worth.

Writing the Demand Letter

The demand letter sets the settlement floor. Learn the anatomy of a compelling demand that gets adjusters moving.

Medical Record Analysis

How to read and summarize medical records to identify treatment gaps, inconsistencies, and missed diagnoses.

Case Valuation Methods

Compare different valuation approaches and when to use each one. Learn what drives value up and what kills it.

Setting Reserves

How insurance companies set reserves and what you can do to influence the range.